Council on Aging

Council on Aging Operations

  • The Norwell Council on Aging building is closed to the public, but has limited staff available Monday through Friday, from 9 am to 4 pm.  If we are assisting other residents, we may not be able to answer the phone. Please be sure to leave a message and someone will get back to you as soon as  possible.
  • If you, a neighbor or loved one in our community needs assistance, please be sure to call us at 781-659-7878 or email Director, Susan Curtin at [email protected]. We can only help those who we know about.
  • To contact Outreach Coordinator Dee Dee Rogers, please call 781-206-6135 or via email at [email protected].  She is working remotely and is available to assist you with health insurance (SHINE) counseling, fuel assistance, housing issues or other service information and referrals.
  • All transportation services and programs are currently suspended.
  • We have a limited number of handmade masks available for those older residents who must be out.  Please call the office for more information.

Are You Having Difficulty Accessing Food?

  • Meals on Wheels may be available to you. For more information about eligibility, please contact South Shore Elder Services at 781-848-3910  and speak to somebody in their intake and referral department.  During this time, we have transitioned to a once a week delivery of Meals on Wheels, each Mondays. This is to ensure the safety of both our clients and our volunteers, We will continue to reach out to those clients during the course of the week, to ensure that everyone is OK.  We are grateful to our amazing volunteers that continue helping us to get meals on wheels out on a weekly basis.
  • For those who have concerns about grocery shopping, access to the food pantry and errands, we encourage you to call us at 781-659-7878.  We have several volunteers who are willing to help out.
  • If you are facing food insecurity and would like to know more about the Norwell Food Pantry, please contact them for more information about their services by calling 781-690-5050. This service is available to Norwell residents of all ages.
  • Grab & Go Meals - If you are a Norwell resident age 60 or older and facing financial challenges, living alone, or unable to shop on your own, we are offering a limited number of meals for pickup or delivery on Wednesdays. This program is offered in partnership with the Norwell Food Pantry, Norwell Public Schools Food Services and through the generosity of local restaurants. It is also supported in part by generous donations received from residents and the Friends of Norwell Council on Aging. For more information, please contact the senior center at 781-659-7878. 
  • If you’re having difficulty paying for groceries, SNAP, the Supplemental Nutrition Assistance Program, is the program formerly known as food stamps, that may provide some support. It is a federal nutrition program that helps you stretch your food budget and buy healthy food. SNAP benefits can be used to purchase food at grocery stores, convenience stores, and some farmers' markets and co-op food programs.  SNAP is a federal entitlement program. This means anyone who is eligible will receive benefits. You will not be taking away benefits from someone else if you apply.  Contact Dee Dee Rogers for more information.  You can also apply through Project Bread by calling 1-800-645-8333 or visiting the Massachusetts Department of transitional assistance online at

Staying Connected With the Community

  • Outreach calls to our neighbors - During the next few weeks you may receive a check in phone call from one of our staff.  Since most are working remotely, you may not recognize the number, but we will leave a message.  Our goal is to touch base with as many of residents as possible.
  • We started the “Notes of Cheer” campaign, encouraging the community to write notes for us to share with others.  The notes are dropped off to us and we will be mailing these out randomly from our office.
  • For those who use social media, we encourage you to like our Facebook page Norwell Council on Aging. We try to provide updates their daily or news that might be important for you to see. Each day at 4:00 p.m., the Town makes a reverse 9-1-1 call to those who have signed up and registered either their phone or email address to receive an update.  There is a link to the Norwell Emergency Alert System on the left hand quick links to sign up for this.  If you need help, please let us know any we’ll be happy to assist you with this. Check out the Council on Aging webpage link to online program access. We will continue to update this list of virtual programs, classes, concerts and more across the globe, to keep you active and engaged.
  • Don’t miss our fitness classes offered on Norwell Spotlight TV. Programs can be found on Comcast channel 22 and Verizon channel 39 as well as NSTV’s Vimeo page.

How You Can Help Us

  • The senior center is accepting gift card donations to all local supermarkets, pharmacies, Target and Amazon. These will be used to help support our residents in need. Gift cards can be dropped off at the senior center, located at 293 Pine Street, between 9:00 and 3:00, Mondays through Fridays.
  • Thank you to everyone who has volunteered to assist with shopping and errands. We are reaching out as needs are identified.
  • While you are home, this is a great chance to fill out your 2020 U.S. Census! Did you know that census data helps determine the amount of State grant monies that we receive each year? Right now, we receive $12 for each person over the age of 60. That’s $.03/ per person per day to help supplement municipal funding, to provide our programs and services. This year, census forms can be completed online. Each household will receive an invitation similar to this that includes your unique census I.D. Remember, every household is required by law to complete the census every 10 years. If you don’t complete the census online, you will receive a paper copy in the mail. We need YOUR help, please be counted and complete your online census today!